Frequently Asked Questions
Everything you need to know about shopping with OBS SOLUTIONS
What is your standard shipping policy?
We offer worldwide shipping with standard delivery taking 5-7 business days and express options available at checkout. All orders over $100 qualify for free standard shipping.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Simply use our online portal to generate a return shipping label.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
OBS SOLUTIONS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with factories that meet fair labor standards.